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What You Agree to When You Use hokiboss

These terms set out the rules that apply to your hokiboss account — from how you open it, to how deposits via DANA, OVO, and GoPay are handled, and what happens if something goes wrong.

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How These Terms Shape Your hokiboss Account

hokiboss Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account with us, you confirm that you meet the eligibility conditions set out here and that you accept these terms in full. Your account is personal — it cannot be shared, sold, or transferred. We reserve the right to suspend or close accounts

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that breach these conditions without prior notice. Deposits made via DANA, OVO, or GoPay are processed according to the transaction rules of each e-wallet provider; hokiboss is not responsible for delays caused by those third-party systems. Withdrawals are subject to identity verification before funds are released
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to your nominated wallet. We may update these terms at any time; continued use of the platform after a change means you accept the revised version. If you disagree with any update, the correct step is to stop using the account and contact our support team.
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These terms are governed by the rules applicable to the jurisdiction in which you access the platform, and availability depends on local law and eligible regions. Players in Yogyakarta and across Indonesia should confirm local eligibility before opening an account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

Reach Us About Your Terms Questions

If any part of these terms is unclear or you need to flag a concern — whether it's about a DANA deposit that didn't clear, a GoPay withdrawal query, or an account access issue — our support team is the right first stop. We aim to respond to terms-related queries with clear, specific answers rather than template replies.

Live Chat Open the chat icon in your account dashboard. Our team handles terms queries, account disputes, and wallet verification questions directly from the chat window.

Email Support Send a written query to our support address for formal terms questions, account closure requests, or documentation-related issues. Keep your account ID ready.

In-App Help Access the Help section from your mobile account menu. It links directly to the relevant terms section and lets you raise a ticket without leaving the app.

HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

These terms are not just policy text — they define how we protect your account, what data we hold, and how you can act on your rights. We handle account security, data retention, and dispute resolution with a clear process, not vague promises.

Data We Hold

We store the account details you provide at registration and the transaction records linked to your DANA, OVO, or GoPay activity. Retention follows applicable local data rules.

Account Security

Your account is protected by password and OTP verification. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Cookie Use

We use cookies to keep your session active across devices and to remember your preferred wallet at checkout. You can manage cookie settings in your browser at any time.

Requesting Changes

To update personal details, close your account, or request a data summary, submit a request via live chat or email with your registered account ID for verification.

Common Questions About These Terms

Below are the questions we get most often about how these terms apply to your account, your payments, and your rights. If your question is not listed, reach out via live chat.

Yes. The same account rules apply regardless of which wallet you use. DANA, OVO, and GoPay deposits are all subject to our transaction verification process before funds are credited.

We may update these terms and will post the revised version on this page. Continued account use after an update means you accept the changes. If you disagree, contact support before continuing.

We will notify you by email if your account is suspended. You can contact support to understand the reason and, where applicable, to follow the steps to reinstate access to your account.

Submit a request through live chat or email with your registered account ID. We will verify your identity before sharing any account or transaction data linked to your profile.

Access and eligibility depend on local law and the region you are in. These terms apply to the version of hokiboss available in eligible regions; confirm local eligibility before using your account.

Send a closure request via live chat or email with your account ID. Any pending GoPay or OVO withdrawals will be processed before the account is fully closed, subject to verification.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree to When You Use hokiboss

Reach Us About Your Terms Questions

Account Security and Your Rights Under These Terms

Data We Hold

Account Security

Cookie Use

Requesting Changes

Common Questions About These Terms

01 Do these terms apply to DANA and GoPay deposits the same way?

02 Can hokiboss change these terms without telling me?

03 What happens if my account is suspended under these terms?

04 How do I request a copy of the data hokiboss holds on me?

05 Are these terms different depending on where I access hokiboss in Indonesia?

06 How do I close my account under these terms?

Terms & Conditions

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